Employment Opportunities

About Us

Shield Card America is currently seeking talented individuals to fill the following openings.
If you are interested, please complete the Employment application which you will find linked to
the Position Descriptions below, this is a PDF form and you can send it to us, bring it to our offices,
or eMail it to [email protected]

This page last updated October 1, 2006 Revision (14)

Customer Service Representative

Looking for responsible team players to take orders and assist with customer requests. Seeking individuals eager for long-term employment. Full time positions available immediately. Customer service experience preferred, Education: Minimum High school diploma. Data entry experience a plus, Excellent handwriting skills and spelling proficiency skills a must, Exceptional telephone personality a plus, Ability to learn detailed product information and pricing from company internet web site, computer familiarity a plus, will strongly consider applicants with Internet usage and experience, Basic computer skills include Microsoft Word, Internet Explorer, Outlook E-Mail, office machine skills including; use of facsimile (fax), copy machine, postal scales, adding machine, time clock, telephones and printers.

Duties include but may not be limited to:

  • Answer incoming telephone calls.
  • Write up customer orders and or follow-up on orders in house to answer customer questions and status of order.
  • Place telephone calls to customers and talk to existing and future customers about their needs that the company can supply.
  • Prepare and send out product samples, letters, product displays and other company information as directed.
  • Inspect and Review customer card layouts and finished products before shipping.
  • Layout on forms provided customer information and fax to customer.
  • Direct customers to know about company web sites.

Hours 7:30 AM to 4:30 PM in 5-8 hour shifts (1 hour lunch). M-F, No Sunday Some ½ day Wednesday

Number positions open (3), No part time positions available.

Location: Payson, NEW downtown office location


Starting salary with no experience entry-level minimum wage: ($5.45)

Salary range for customer representative position with related experience ($6-$12)

Benefits: None at this time, No paid holidays, No sick leave, No paid vacation, No medical Insurance.

Payday schedule: bi-weekly, Fridays 1 week in arrears

Application process: Completed company application must be submitted to company by Email at [email protected] , fax to 801.465.4188, or sent to Shield Card America c/o Human Resources PO Box 58 Payson, Utah 84651 and received by company prior to any interview.

Applications are available on line at www.shieldcardamerica.com , or by sending a stamped self addressed envelope to Shield Card America c/o Human Resources PO Box 58 Payson, Utah 84651.

No telephone calls please, no telephone request will be processed for an application and no telephone calls will be responded to describe this position.

All applicants invited for an interview appointment will be given a evaluation test prior to the interview (approximately 10 minutes) together with a computer proficiency test (type a document 5 minutes), the initial interview process will take approximately 25 minutes, there can be as many as 3 interviews.

Interested parties please respond promptly.

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